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Friends of the Earth's supporter promise

Fundraising is absolutely vital for our work and so are high standards – especially when it comes to you, our supporters.
  Published:  14 Nov 2017    |      Last updated:  31 Jan 2023    |      2 minute read

Without your support and generosity, we wouldn’t be able to carry on our crucial work of protecting people and planet. So we promise to spend your donations carefully and to never take your support for granted.

Our promise to you is that:

  • We will to treat you with respect and fairness.
  • We will listen to you and take your feedback on board.
  • We will use your details responsibly.

That means your information is safe with us. We’ll only contact you via the methods you requested, and you can change this any time. If you’ve given us permission, we may also share your details with your local Friends of the Earth group.

Occasionally, we may partner with other organisations to reach more people than if we work on our own. But any organisation that contacts you on our behalf has committed to meeting our own strict requirements. And we will never sell your details to third parties.

Friends of the Earth telephone fundraising

Have you recently received a phone call from us? We occasionally run telephone campaigns to reach people who’ve opted in to receive updates about our work and ways they can get involved in support of our campaigns. Our aim is to generate funds to support our core mission: to protect people and planet.

We work with a trusted telemarketing company, Unity4, to help us do this. To feel reassured it’s definitely Friends of the Earth, you can check the number calling is: 01952 454 784. At the start of the call, you’ll always be told that you’re being contacted on behalf of Friends of the Earth.

We understand some people would prefer to donate online and that’s always an option open to you. If you want to donate or set up a regular donation, but prefer not to give details over the phone, please visit foe.uk/makeagift

We are members of the Institute of Fundraising and the Fundraising Regulator and meet the highest standards with our fundraising.

Read more about our privacy policy.

If you’d like to speak to someone directly from Friends of the Earth or if you have any questions about your donations, the work you fund, or would like to update your contact details, please call our Supporter Care Team on 0800 581 051 (Mon-Fri 10am-3:30pm), email us on [email protected] or use our contact form.

Registered with Fundraising Regulator